Commercial & Operational Hiring — Talent Architects
Sales & commercial hiring for B2B businesses

The best person for this job isn’t looking for one.

So we go and find them.

A shortlist of people who can already do the job, with the evidence on each one written down. You read it and decide who to see.

We make the case for your business individually, to people who aren’t looking — and every one is screened by someone who has worked in your market.

Tony Goodwin
Ninety seconds on how we find people who aren’t looking.
1:30

Tony Goodwin, founder

Filled in 2 weeks

“I have a mistrust of recruiters, but you’ve restored my faith in the value of getting the right hire.”

Neil Latcham
Sales Director, Tomrods
Multiple hires

“Absolutely delighted with the hires we’ve made. The screening was first class and we had amazing candidates to choose from.”

Gary Hall
Managing Director, TQ Environmental
140% of quota

“After 2 bad hires and months of lost opportunities, you found us an amazing Head of Sales — they’re 140% of quota.”

Emma Armytage
HR Director, HL Tech
Roles we fill
Business Development Managers
Account and Key Account Managers
Area and Regional Sales Managers
Internal and Inside Sales
National Account Managers
Sales and Commercial Managers
Heads of Sales
Commercial and Sales Directors
… and the roles either side of them
How this actually goes

Six things go wrong when you hire.

Here’s each one, and what we do about it.

01
You won’t be short of CVs. You’ll be short of candidates.

The role goes out and the applications arrive — most from people who don’t have the skills or the experience the job actually needs. The person you want is employed, doing that job for someone else, and has no reason to look at a job board.

What we do

We don’t advertise. We map who is genuinely capable of the job — your market, your customers, your kind of business — and go to those people directly. You get that map free, before you commit to anything.

3×
Applications per hire have tripled since 2021. Volume was never the problem.
Candidate Market Map
Complimentary
Business Development Manager
Work modelHybrid, regional
MandateNew business and growth
Package£48k + bonus
Key barOpens doors from cold
Top candidates — ranked for sector relevance and track record
1A. WhitworthLeedsNine years doing this job for the same kind of customer. Opened 14 accounts from cold last year with nothing inherited.
2J. FerrisManchesterCurrently at a direct competitor. Consultative, long-cycle, and used to working without a big brand behind them.
3S. BrackenGlasgowAlready covers your region. Strong on the technical detail, and the only candidate local to you.
4D. MallorySheffieldMoved into a client-facing role two years ago. Less senior, but the hunger and the subject knowledge are both there.
Built from public profile evidence for this role. We verify current employment and availability before any approach.
31 mapped · 4 shown

Yours free, whether you use us or not.

02
The good ones ignore recruiters.

They get four messages a week, all templated, all beginning with an exciting opportunity. And they’ve never heard of your business, so there’s nothing to make them read the fifth. Nearly nine in ten smaller businesses say they can’t match the salaries larger organisations offer — on a job board, that’s exactly what you’re competing on.

What we do

We market the role properly. Every person we approach gets a page built for the role and addressed to them by name, with a video explaining the business, what the job actually involves and who it suits. It’s the difference between being pitched at and being made a case to.

“The quality and speed of the process has been outstanding. I have a mistrust of recruiters, but you’ve restored my faith in the value of getting the right hire.”

Neil Latcham — Sales Director, Tomrods
a page built for one person
Hi James — thought you might find this of interest.

Not sure if this is on your radar, but it felt worth putting in front of you.

The opportunity
Business Development Manager
A base of existing clients, not a standing start
Work that is judged on the outcome, not the activity
Direct access to the MD, and a say in how it runs
Who won’t enjoy this?

Anyone who wants it all handed to them, or a role that runs itself.

A real page, sent to one person, by name.

03
You can’t tell who’s any good.

Interviewing is a separate skill to the job. Some people are polished because they’ve done a lot of interviews, not because they’re any good. Others are awkward in a room and would be the best hire you make this year. And every CV now arrives with an AI polish on it, so the ones that read best aren’t necessarily the best people. You come away feeling reasonably sure — but feeling sure and having evidence aren’t the same thing, and only one of them survives month five.

What we do

A long screening interview, conducted by someone who has worked in your market, then a written suitability report on every candidate we recommend — scored against your brief, with the evidence underneath. And a section called Watch Points, where we set out what isn’t proven.

Candidate Suitability Report
Private & Confidential
Recommendation
Progress to interview
8.5
out of 10
04
Scored against your brief
Credibility with your buyerStrong9.0
Evidence behind the stated numbersStrong8.5
Delivering without a big brand behind themStrong8.0
Holding price under pressureGood7.5
Opening accounts from coldPartial6.0
06
Watch Points
The client base was inherited, not opened.
Excellent retention on an established client base. What they’ve opened from cold, and how recently, wasn’t established on the call — worth ten minutes at the next stage.
Discounting behaviour unquantified.
Held price on repeat business. What they concede to win a new account is worth asking before an offer.
Strong on growth, lighter on starting from nothing.
Comfortable growing what they’re given. Opening a relationship that didn’t exist before is evidenced, but thinner.
Talent ArchitectsPage 5 of 7
04
Interviewing eats your week.

Thirty CVs to read, eight people to see, half of them a waste of an afternoon. And you’re doing it around the day job, which is why the role has been open five weeks already.

What we do

You see the ones worth seeing, and nobody else. No padding a shortlist to make it look busy, and no thirty CVs to sift. The questions worth asking are already written down, because they came out of what we couldn’t close on the screening call.

2wks
Inside Sales Executive filled at Tomrods — brief to signed offer
Shortlist — the ones worth seeing
01
A. Whitworth
Strongest on the hardest part of the brief.
8.5
02
J. Ferris
Best sector fit. Longer notice period.
8.5
03
S. Bracken
Local to you. Less proven on the growth side.
7.5
04
D. Mallory
A step up for them. The one to watch.
7.0
Nineteen people screened to get here. Every one you see comes with a full report.
05
It falls apart at the offer.

Five weeks in, the person you wanted takes a counter-offer, or mentions a competing process nobody knew about, or turns out to have been £6k off on salary the whole way through.

What we do

We establish what it’ll take to land someone before you meet them — what they’re on, what they’d move for, whether they’re being pulled toward your role or pushed out of their current one, and what else they’re in process on. Then we manage it through to acceptance.

Candidate Suitability Report
Private & Confidential
07
What it’ll take to land them
Current package
£44,000 + 12% bonus
Would move for
£49,000 base
Motivation
Pull — wants something they can build
Other processes
One, at first stage
Counter-offer risk
Elevated
Notice
Four weeks
Available to interview
From Tuesday

Counter-offer. Their employer counter-offered someone else in the last year and kept them. Expect one here, and decide now whether you’ll go again if it comes.

Talent ArchitectsPage 6 of 7
06
And then they leave in month five.

Which is the expensive one. You’ve paid a fee, paid five months of salary, lost half a year, and you’re back where you started with less confidence than before.

What we do

If they leave, or you exit them, within six months, we run the search again at no fee. But the real protection is upstream: Watch Points exist so the risks are on the table before you hire, not discovered in month five.

“After 2 bad hires and months of lost opportunities, you found us an amazing Head of Sales that not only is a perfect cultural fit, they’re 140% of quota.”

Emma Armytage — HR Director, HL Tech
Candidate Suitability Report
Private & Confidential
Recommendation
Don’t progress
5.5
out of 10
08
Verdict
He interviews far better than the evidence supports.
Personable, articulate, and everything they described as their own was delivered by a team around them. Twice on the call the number changed when we asked how it was made up.
Nothing opened from cold in three years.
The client base was handed over intact and has been maintained rather than grown. That’s the whole of this brief.
Opening accounts from coldWeak4.0
Evidence behind stated numbersWeak4.5
Talent ArchitectsPage 7 of 7
Proof

Hired, and still performing.

Most of these businesses came back to us for a second role.

“After 2 bad hires and months of lost opportunities, you found us an amazing Head of Sales that not only is a perfect cultural fit, they’re 140% of quota.”
Emma Armytage — HR Director, HL Tech

“The quality and speed of the process has been outstanding. I have a mistrust of recruiters, but you’ve restored my faith in the value of getting the right hire.”

Neil Latcham — Sales Director, Tomrods

“Absolutely delighted with the hires we’ve made. The screening was first class and we had amazing candidates to choose from.”

Gary Hall — Managing Director, TQ Environmental
2 wks
Inside Sales Executive, filled — Tomrods, steel stockholding
2.5 wks
Business Development Managers, filled — TQ Environmental, gas detection
140%
Of quota — Head of Sales, HL Tech
Who it’s for

Commercial roles, where the sale is complicated.

If the buyer knows what they’re talking about and the sale takes more than one conversation, that’s our ground.

—Business Development Managers
—Account Executives, mid-market and enterprise
—Key Account Managers
—Inside Sales and Sales Development
—Account Management and Customer Success
—Sales Managers and Heads of Sales
—Commercial and Sales Directors
Who this works for

Businesses where the person hiring is the person who’ll manage them.

  • Typically 20 to 200 people
  • Growing, and hiring on purpose rather than to backfill
  • No in-house capacity to run a targeted search — or a talent team who’d rather not
  • Hiring people who have to make things happen, not work a queue
If the role is senior enough that getting it wrong costs you a year, it’s worth assessing properly.
The sale is different in every one of these

SaaS, cyber & AI

Software, security and AI infrastructure. Quota and pipeline, verified rather than taken from the CV.

How we hire here →

MSPs & IT services

Managed IT, managed security, cloud and comms. Recurring seats on multi-year agreements.

How we hire here →

Financial & insurance services

Fintech, insurance, payments and advisory. A buyer who needs risk and compliance to agree.

How we hire here →

Professional services

Accountancy, legal, consulting. BD that fee earners will take into a client meeting.

How we hire here →

Marketing & creative

Agencies and studios. New business that converts rather than just books meetings.

How we hire here →

Manufacturing & industrial

Area Sales Managers, Technical Sales Engineers, internal sales. Specification-led, area-based.

How we hire here →

Construction & built environment

Building products and systems. Specified at design stage, defended through value engineering.

How we hire here →

Logistics & supply chain

BDMs carrying a gross profit number, by trade lane. The stated book, tested.

How we hire here →

Energy & environmental

Solar, heat, EV and environmental services. The sale is a payback case, not a product.

How we hire here →

Facilities & contracts

FM, M&E, fire and security. Won on tender, kept through mobilisation and retender.

How we hire here →

Medical & life sciences

Territory Managers and Clinical Specialists. Clinical credibility plus procurement access.

How we hire here →

Food, drink & FMCG

National Account Managers against professional buyers. Listings, JBPs and trade spend.

How we hire here →

Education & public sector

Commissioning, frameworks and tenders. A buyer with a statutory duty and a process.

How we hire here →
After the first one

Most clients don’t stop at the role they came for.

We’re usually brought in for a commercial hire. Then, once we know how the business works and what it takes to succeed in it, clients ask us about the roles around it.

The method doesn’t change. The criteria still come from your brief, and where the assessment needs technical depth we bring in someone from our bench who has done that job.

Commercial
Business development, account management, key accounts, sales management and commercial leadership. Where we usually start.
Operations
Service delivery, operations management, project and programme management, planning and coordination. The people who keep what the sale brought in.
Technical
Where the brief demands it and we can assess it properly. One client currently has us filling a cloud engineer, a DevOps engineer and a project manager.
Leadership
Heads of function and director-level appointments, usually once we’ve placed underneath them and know what the seat actually needs.

One client has had us fill four roles across commercial and operations. Another started with a Head of Sales and is now three roles into a technical team. If we can’t assess something properly, we’ll say so rather than take it on.

Risk removal

You don’t pay unless you hire.

◎

No fee unless you hire.

Most clients start here. We ask for 21 days' exclusivity so we can invest properly in the search rather than race three other agencies to the same active candidates.

⟳

Six-month replacement.

If the person leaves, or you exit them, within six months of starting, we run the search again at no fee.

✕

We’ll tell you when to stop.

If the market for the brief isn’t there at the package you’re offering, you’ll hear it early — and we’d rather send three people we’d back than four to fill a shortlist.

Full terms confirmed in writing before any search begins.

Tony Goodwin, founder of Talent Architects
Tony Goodwin — Founder
Who screens your candidates
Built them.
Sold them.
Hired for them.

Tony Goodwin has built, scaled and exited B2B businesses — selling them himself — and spent the years since rebuilding the commercial function inside more than 170 companies. He designed the way we screen, and he still runs searches.

What we assess against comes out of your brief, not a template. And where the assessment needs depth we haven’t got in-house, we bring in someone from our bench who has done that job — a sector specialist, an engineer, whoever the brief actually demands.

Most screening tests whether someone can talk about the job. Ours tests whether they’ve done what your role actually requires.

Why we’d rather bring someone in than guess.

A generalist recruiter can check a CV against a spec. Telling whether the numbers were earned or inherited, whether the names they drop are the ones that matter, and what they’d struggle with in your business takes someone who has done the work. If that isn’t us for a particular role, we say so and get the right person on the call.

170+
Companies we’ve worked inside
30yrs
Selling and hiring in B2B
19:4
People screened to produce a shortlist worth meeting
0
Candidates sent without a written report
Straight answers

The things people ask before they call.

If yours isn’t here, ask it on the call. We’d rather tell you no early than sell you a search you don’t need.

Commercial roles where the sale is considered or technical — business development, account management, key accounts, sales management and commercial leadership. If the buyer knows what they’re talking about and the sale takes more than one conversation, that’s our ground.

If the role is senior enough that getting it wrong costs you a year, it’s worth assessing properly.

We work on contingency for most roles — no fee unless you hire. The fee is a percentage of first-year salary and we agree it in writing before anything starts. We aren’t the cheapest option in the market and we don’t try to be; what you’re paying for is the research, the screening and the report.

Tell us on the call. If you’ve someone promising we’d rather pressure-test them than run a search you don’t need. We’ll be straight with you about whether it’s worth doing at all.

For 21 days, yes. It’s what makes the approach possible — nobody writes a page for each candidate and records a video on a role four agencies are racing. After 21 days the role is yours to run however you like.

If they leave, or you exit them, inside six months of starting, we run the search again at no fee. Full terms are confirmed in writing before we begin.

The UK, the United States and Australia. Most of our searches are field or hybrid roles outside the major cities, which is where the agencies chasing volume tend not to look.

A limited number. The research and the reports take real time, and doing eight searches badly is worse for everyone than doing three properly. If we can’t give a role the attention it needs we’ll say so.

Next step

Tell us the role.
We’ll show you who’s out there.

A researched Talent Map for your role, built from scratch, and fifteen minutes to walk through it. Yours whether you use us or not.

No fee, no obligation.

The map takes days. The search starts the moment you say go.

Talent Architects
Fifteen minutes
Fifteen minutes on the role. Then you’ll know whether it’s fillable.
◎
We go through the brief. What the hire has to deliver, by when, and what has to be true for that to happen.
→
We’ll be straight about the package. If the salary won’t buy what you’re describing, you’ll hear it on the call, not in week three.
✓
Then you decide. If we go ahead, you’ll get a shortlist with a written report on every person we recommend. No fee unless you hire.

No sales deck. No hard sell. Just an honest conversation about the role.

Choose a time
Free Talent Map
The people who could do it, before you spend a penny.

We research your role properly, then walk you through it on a fifteen-minute call. Yours to keep whether you use us or not.

Candidate Market Map
Complimentary
Business Development Manager
Work modelHybrid, regional
Package£48k + bonus
1A. WhitworthNine years doing this job for the same kind of customer. Opened 14 accounts from cold last year.
2J. FerrisAt a direct competitor. Consultative, long-cycle, used to working without a big brand behind them.
3S. BrackenAlready covers your region. Strong technically, and the only one local to you.
Names released on the call, once we’ve confirmed the brief.
31 mapped

Real people, researched for your role. Where they sit, what they’re on, how movable each one looks — and where your brief is fighting the market.

We build a limited number each month. A few days to research, then fifteen minutes to go through it. No fee, no obligation.