FM & Contract Services Sales Hiring — Talent Architects
FM · M&E · Fire & security · Outsourced services

Every contract you win is already someone else’s.

So we find the people who take them off incumbents.

A shortlist of people who can already do the job, with the evidence on each one written down. You read it and decide who to see.

People already winning contracts against incumbents — and scored on what happened after they won.

Tony Goodwin
Ninety seconds on how we find people who aren’t looking.
1:30

Tony Goodwin, founder

Filled in 2 weeks

“I have a mistrust of recruiters, but you’ve restored my faith in the value of getting the right hire.”

Neil Latcham
Sales Director, Tomrods
Multiple hires

“Absolutely delighted with the hires we’ve made. The screening was first class and we had amazing candidates to choose from.”

Gary Hall
Managing Director, TQ Environmental
140% of quota

“After 2 bad hires and months of lost opportunities, you found us an amazing Head of Sales — they’re 140% of quota.”

Emma Armytage
HR Director, HL Tech
Roles we fill
Business Development Managers
Bid and Proposal Managers
Account and Contract Managers
Regional Sales Managers
Framework and public sector sales
Heads of Business Development
Commercial Managers
Sales Directors
… and the roles either side of them
How this actually goes

Six things go wrong when you hire.

Here’s each one, and what we do about it.

01
Plenty of CVs. Nobody who’s beaten an incumbent.

You’ll get applications, mostly from people who’ve managed contracts rather than won them. Winning work off a contractor with three years of goodwill is a different job, and the people who can do it are already doing it somewhere.

What we do

We map who is winning contracts of your size in your discipline, and go to them directly. You get that map free, before you commit to anything.

3×
Applications per hire have tripled since 2021. Volume was never the problem.
Candidate Market Map
Complimentary
Business Development Manager — contracts
Work modelField, regional
MandateNew contracts, displacement
Package£50k + car + comm
Key barWins and keeps
Top candidates — ranked for sector relevance and origination
1A. WhitworthLeedsEight years winning hard FM contracts against incumbents. Three of four still with the business at retender.
2J. FerrisManchesterCurrently at a regional competitor. Tender-led, comfortable with PSQ and framework routes under the new Act.
3S. BrackenNewcastleFire and security background. Strong on compliance-driven buying and recurring maintenance value.
4D. MallorySheffieldMoved from estimating into sales two years ago. Knows what can actually be delivered.
Built from public profile evidence for this role. We verify current employment and availability before any approach.
27 mapped · 4 shown

Yours free, whether you use us or not.

02
The good ones ignore recruiters.

They’re field-based, busy, and get four templated messages a week. Your business is a name they have never heard. Nearly nine in ten smaller businesses say they can’t match the salaries larger organisations offer — on a job board, that’s exactly what you’re competing on.

What we do

We market the role properly. Every person we approach gets a page built for the role and addressed to them by name, with a video explaining the business, what the job actually involves and who it suits. It’s the difference between being pitched at and being made a case to.

“Absolutely delighted with the hires we’ve made. The screening was first class and we had amazing candidates to choose from.”

Gary Hall — Managing Director, TQ Environmental
a page built for one person
Hi James — thought you might find this of interest.

Not sure if this is on your radar, but it felt worth putting in front of you.

The opportunity
Business Development Manager — North
Contracts you can actually deliver, not ones sold on a promise
Direct line to operations before you quote
A business that keeps what it wins
Who won’t enjoy this?

Anyone who wants to sign it and walk away. Here you stay involved through mobilisation.

A real page, sent to one person, by name.

03
You can’t tell who’s any good.

Interviewing is a separate skill to the job. Some people are polished because they’ve done a lot of interviews, not because they’re any good. Others are awkward in a room and would be the best hire you make this year. And every CV now arrives with an AI polish on it, so the ones that read best aren’t necessarily the best people. You come away feeling reasonably sure — but feeling sure and having evidence aren’t the same thing, and only one of them survives month five.

What we do

A long screening interview, conducted by someone who has sold in your market, then a written suitability report on every candidate we recommend — scored against your brief, with the evidence underneath. And a section called Watch Points, where we set out what isn’t proven.

Candidate Suitability Report
Private & Confidential
Recommendation
Progress to interview
8.0
out of 10
04
Scored against your brief
New contract originationStrong9.0
Bid and tender disciplineStrong8.5
Mobilisation and handover to opsStrong8.0
Margin held through deliveryGood7.5
Retender and renewal recordPartial6.5
06
Watch Points
Win rate is strong. Retention is unproven.
Three sizeable contracts won in two years, all still inside the initial term. Nothing he has sold has yet been through a retender, so the renewal question is genuinely open.
Bid pricing sat with someone else.
He built the relationship and the solution. Commercial sign-off and the margin decision were made above him — worth establishing what he can price without help.
Mobilisation involvement tails off after handover.
Present at kick-off, less visible after. In a business where sales and delivery sit close together, that’s the relationship to test.
Talent ArchitectsPage 5 of 7
04
Interviewing eats your week.

Thirty CVs to read, eight people to see, half of them a waste of an afternoon. And you’re doing it around the day job, which is why the role has been open five weeks already.

What we do

You see the ones worth seeing, and nobody else. No padding a shortlist to make it look busy, and no thirty CVs to sift. The questions worth asking are already written down, because they came out of what we couldn’t close on the screening call.

19:4
People screened to produce a shortlist worth meeting
Shortlist — the ones worth seeing
01
A. Whitworth
Strongest on origination. Wants hybrid.
8.5
02
J. Ferris
Best on bids. Three months’ notice.
8.5
03
S. Bracken
Knows the region. Nothing yet through a retender.
7.5
04
D. Mallory
Came from estimating. One to watch.
7.0
Nineteen people screened to get here. Every one you see comes with a full report.
05
It falls apart at the offer.

Five weeks in, the person you wanted takes a counter-offer, or mentions a competing process nobody knew about, or turns out to have been thousands off on salary the whole way through.

What we do

We establish what it’ll take to land someone before you meet them — what they’re on, what they’d move for, whether they’re being pulled toward your role or pushed out of their current one, and what else they’re in process on.

Candidate Suitability Report
Private & Confidential
07
What it’ll take to land him
Current package
£48,000 + car + 10% comm
Would move for
£54,000 base
Motivation
Pull — wants smaller, faster decisions
Other processes
One, at second stage
Counter-offer risk
Elevated
Notice
Three months
Available to interview
Evenings this week

Counter-offer. He is on a retention package that vests next year. Establish what happens to it before you make an offer, not after.

Talent ArchitectsPage 6 of 7
06
And then they leave in month five.

Which is the expensive one. You’ve paid a fee, paid five months of salary, lost the ground for half a year, and you’re back where you started with less confidence than before.

What we do

If they leave, or you exit them, within six months, we run the search again at no fee. But the real protection is upstream: Watch Points exist so the risks are on the table before you hire, not discovered in month five.

Candidate Suitability Report
Private & Confidential
Recommendation
Don’t progress
5.5
out of 10
08
Verdict
Everything he named as a win was a team bid.
Personable and plausible. On the call, each of the three contracts he opened with turned out to have been led by a bid manager, with him on the relationship side only.
Nothing he has sold has been through a retender.
Four years of wins, none yet renewed. For a business where the economics sit in year four, that’s the whole question.
Bid authorship, end to endWeak4.0
Retender and renewal recordWeak4.5
Talent ArchitectsPage 7 of 7
Proof

Hired, and still performing.

Technical B2B businesses. The method is constant — the criteria change with the sale.

“Absolutely delighted with the hires we’ve made. The screening was first class and we had amazing candidates to choose from.”
Gary Hall — Managing Director, TQ Environmental

“The quality and speed of the process has been outstanding. I have a mistrust of recruiters, but you’ve restored my faith in the value of getting the right hire.”

Neil Latcham — Sales Director, Tomrods

“After 2 bad hires and months of lost opportunities, you found us an amazing Head of Sales that not only is a perfect cultural fit, they’re 140% of quota.”

Emma Armytage — HR Director, HL Tech
2.5 wks
Business Development Managers filled — TQ Environmental, systems and service
14 days
Completed brief to shortlist
0
Candidates put forward without a written suitability report
Who it’s for

Commercial roles in businesses that win work and then have to deliver it.

Where the sale is a contract, the revenue is recurring, and operations lives with whatever was promised.

—Business Development Managers
—Contract Sales and Account Managers
—Regional and Area Sales Managers
—Key Account and Account Directors
—Bid, Tender and Framework Managers
—Internal Sales and Estimating
—Commercial Managers and Sales Directors
—Mobilisation and Contract Managers
Who this works for

Contractors, service providers and installers on recurring revenue.

  • Typically 20 to 200 people
  • The person hiring is the person who’ll manage them
  • Revenue held in contracts, not transactions
  • Sales and operations close enough that one affects the other
If the role is senior enough that getting it wrong costs you a year, it’s worth assessing properly.
Three motions, scored differently
After the first one

Most clients don’t stop at the role they came for.

We’re usually brought in for a commercial hire. Then, once we know how the business works and what it takes to succeed in it, clients ask us about the roles around it.

The method doesn’t change. The criteria still come from your brief, and where the assessment needs technical depth we bring in someone from our bench who has done that job.

Commercial
Business development, account management, key accounts, sales management and commercial leadership. Where we usually start.
Operations
Service delivery, operations management, project and programme management, planning and coordination. The people who keep what the sale brought in.
Technical
Where the brief demands it and we can assess it properly. One client currently has us filling a cloud engineer, a DevOps engineer and a project manager.
Leadership
Heads of function and director-level appointments, usually once we’ve placed underneath them and know what the seat actually needs.

One client has had us fill four roles across commercial and operations. Another started with a Head of Sales and is now three roles into a technical team. If we can’t assess something properly, we’ll say so rather than take it on.

Risk removal

You don’t pay unless you hire.

◎

No fee unless you hire.

Most clients start here. We ask for 21 days' exclusivity so we can invest properly in the search rather than race three other agencies to the same active candidates.

⟳

Six-month replacement.

If the person leaves, or you exit them, within six months of starting, we run the search again at no fee.

✕

We’ll tell you when to stop.

If the market for the brief isn’t there at the package you’re offering, you’ll hear it early — and we’d rather send three people we’d back than four to fill a shortlist.

Full terms confirmed in writing before any search begins.

Tony Goodwin, founder of Talent Architects
Tony Goodwin — Founder
Who screens your candidates
Built them.
Sold them.
Hired for them.

Tony Goodwin has built, scaled and exited B2B businesses — selling them himself — and spent the years since rebuilding the commercial function inside more than 170 companies. He designed the way we screen, and he still runs searches.

What we assess against comes out of your brief, not a template. And where the assessment needs depth we haven’t got in-house, we bring in someone from our bench who has done that job — a sector specialist, an engineer, whoever the brief actually demands.

Most screening tests whether someone can talk about the job. Ours tests whether they’ve done what your role actually requires.

Why we’d rather bring someone in than guess.

A generalist recruiter can check a CV against a spec. Only someone who has sold in your sector can tell whether the numbers were earned or inherited, whether the accounts they name are the ones that matter, and what they’d struggle with in your business.

170+
Companies we’ve worked inside
30yrs
Selling and hiring in B2B
19:4
People screened to produce a shortlist worth meeting
0
Candidates sent without a written report
Straight answers

The things people ask before they call.

If yours isn’t here, ask it on the call. We’d rather tell you no early than sell you a search you don’t need.

We ask. Most CVs in this market are written entirely around wins, so what happened at mobilisation and whether anything has been through a retender is the question we spend the most time on.

Enough to know they decide whether a contract makes money. We score for whether a candidate stays involved after handover, because that’s usually where margin and the relationship are lost.

We work on contingency for most roles — no fee unless you hire. The fee is a percentage of first-year salary and we agree it in writing before anything starts. We aren’t the cheapest option in the market and we don’t try to be; what you’re paying for is the research, the screening and the report.

Tell us on the call. If you’ve someone promising we’d rather pressure-test them than run a search you don’t need. We’ll be straight with you about whether it’s worth doing at all.

For 21 days, yes. It’s what makes the approach possible — nobody writes a page for each candidate and records a video on a role four agencies are racing. After 21 days the role is yours to run however you like.

If they leave, or you exit them, inside six months of starting, we run the search again at no fee. Full terms are confirmed in writing before we begin.

The UK, the United States and Australia. Most of our searches are field or hybrid roles outside the major cities, which is where the agencies chasing volume tend not to look.

A limited number. The research and the reports take real time, and doing eight searches badly is worse for everyone than doing three properly. If we can’t give a role the attention it needs we’ll say so.

Next step

Tell us the role.
We’ll show you who’s out there.

A researched Talent Map for your role, built from scratch, and fifteen minutes to walk through it. Yours whether you use us or not.

No fee, no obligation.

The map takes days. The search starts the moment you say go.

Talent Architects
Fifteen minutes
Fifteen minutes on the role. Then you’ll know whether it’s fillable.
◎
We go through the brief. What the hire has to deliver, by when, and what has to be true for that to happen.
→
We’ll be straight about the package. If the salary won’t buy what you’re describing, you’ll hear it on the call, not in week three.
✓
Then you decide. If we go ahead, you’ll get a shortlist with a written report on every person we recommend. No fee unless you hire.

No sales deck. No hard sell. Just an honest conversation about the role.

Choose a time
Free Talent Map
The people who could do it, before you spend a penny.

We research your role properly, then walk you through it on a fifteen-minute call. Yours to keep whether you use us or not.

Candidate Market Map
Complimentary
Business Development Manager
Work modelHybrid, regional
Package£48k + bonus
1A. WhitworthNine years doing this job for the same kind of customer. Opened 14 accounts from cold last year.
2J. FerrisAt a direct competitor. Consultative, long-cycle, used to working without a big brand behind them.
3S. BrackenAlready covers your region. Strong technically, and the only one local to you.
Names released on the call, once we’ve confirmed the brief.
31 mapped

Real people, researched for your role. Where they sit, what they’re on, how movable each one looks — and where your brief is fighting the market.

We build a limited number each month. A few days to research, then fifteen minutes to go through it. No fee, no obligation.